Don't forget CPR!

Wednesday, June 03, 2015

There are more and more AED’s available these days in sporting clubs, and other public venues, and this is bringing to light something that has always worried me.

That is, quality of CPR is completely under-rated in general public perception.

Many people think that if someone has a cardiac arrest, an AED is the be-all and end-all. They rush out and buy the cheapest AED with nary a thought about the constraints of an AED, or what an AED actually does.

Others know that CPR is important. Trouble is they don’t know whether their CPR is effective at the time. Notwithstanding the ARC statement that any attempt is better than no attempt, often you only know your CPR wasn’t effective when it is too late!

With more AED’s available, we sometimes hear of situations where an AED is used, and the person does not survive.

When the heart is in fibrillation, there is no blood flow, and no blood pressure. This means there is no oxygen distribution to the vital organs. If the heart is in a non-shockable rhythm (about half of all cardiac arrests) the defibrillator quite literally cannot do a thing! From a lay-rescuer perspective, only high quality CPR can keep the person alive until the paramedics arrive. They have the ability to commence other medical interventions….interventions that will only be effective if high quality CPR has been taking place in the meantime.

In witnessed cardiac arrest, there is oxygen in the bloodstream, but it needs to be distributed to the vital organs - to the brain in particular. How? By doing high quality chest compressions to keep that pump going!

People say, Oh, our AED tells us whether we are doing good compressions! That’s great, but I ask the question, how does it do that? If you are just pressing on an accelerometer, or sensor placed in the middle of the chest, I guarantee there is nothing clinical about the feedback you are getting. On the other hand, if it works by taking continuous ICG signals, correlated to blood-flow, then you are onto a winner.

We like to practise what we preach. HeartSine Technologies have seen this need and developed a technology incorporated into an AED, the samaritan 500P, which will determine whether your chest compressions are clinically effective. This is specific to the victim.

Studies have shown that there is a huge difference in force required to generate effective blood flow during CPR. Just think about it. Some people are as strong as an ox, and you have to compress their heart between their chest and spine sufficiently to get blood flow. Other people are slightly built, and therefore will not require the same force to generate perfusion (oxygen supply via the blood) to the vital organs. The technology incorporated in the samaritan 500P determines this and gets you to push harder as appropriate. Although you are taught what to do in a CPR course, a very necessary skill to learn, these realities come to play when you are doing CPR in real life!

Having proved the benefits of this technology with lives saved many times, we urge you to see for yourself how good this technology is. Please contact us with any questions that you might have about how this unique patented technology works.

HeartSine launches samaritan® PAD360P

Thursday, October 02, 2014


Especially designed for use in public areas, the HeartSine samaritan® PAD 360P is a sophisticated fully automatic defibrillator for adult or paediatric use, inside a lightweight and easy-to-operate system.

The SAM 360P is a fully automatic defibrillator designed to analyse heart rhythm and automatically deliver an electrical shock (if needed). Its advanced technology is balanced against the demands of real world use. The SAM 360P also uses HeartSine’s practical Pad-Pak™, which incorporates the battery and electrodes in a quick to replace single-use cartridge – meaning only one expiration date to monitor and only one item to replace after use. The SAM 360P is suitable for use on adults and children. For children younger than 8 years or weighing less than 25 kg (55 lbs), a Pediatric-Pak™ is available.

How it Works

The HeartSine samaritan PAD 360P is a fully automatic external defibrillator (AED) that analyzes the heart rhythm and delivers an electrical shock to victims of Sudden Cardiac Arrest in order to restore the heart to normal rhythm. This user-friendly AED provides easy to follow visual and audio prompts to guide the rescuer through pad application. Shock delivery, if required, is fully automatic which means there is no shock button to press.

In stock Now - Contact us for a quote

Recall for Product Correction - SAM500P Defibrillator

Thursday, March 27, 2014

HeartSine Technologies samaritan® PAD 500P (Public Access Defibrillator) Software upgrade

TGA Reference Number: RC-2014-RN-00243-1

Dear Owners of the samaritan® PAD 500P,

The purpose of this letter is to inform you of a corrective action that HeartSine Technologies Ltd. is introducing in relation to older model samaritan® PAD 500P public access defibrillators

Please note this is simply resolved by a software upgrade which completely corrects the issue. The inherent technology is completely effective and has been responsible for saving countless lives.

The corrective action is intended to address an issue that could affect the accuracy of the CPR (cardiopulmonary resuscitation) instructions provided to rescuers by the samaritan® PAD 500P Defibrillator during a sudden cardiac arrest situation. HeartSine Technologies’ records indicate that you have received a samaritan® PAD 500P device which is affected by this action.

Issue identified

The samaritan® PAD 500P Defibrillator is intended, where appropriate, to deliver shocks to victims of a sudden cardiac arrest and has a secondary function to provide feedback to rescuers concerning the effectiveness of the CPR they are providing.

The corrective action described in this Urgent Recall for Product Correction relates to this secondary function. The software in older model samaritan® PAD 500P may miscalculate the CPR rate of compression per minute being administered to the patient. 

The rescuer may, therefore, be incorrectly advised by the device to “Push Slower” when, in fact, the CPR rate is at an acceptable level. There are reports of death and serious injury during the use of the samaritan PAD 500P devices, and in two cases the incorrect CPR feedback given to the user cannot be eliminated as being a contributory factor to the patient outcome. Any samaritan® PAD 500P Defibrillator devices manufactured between February 2010 and January 2014 with the following serial numbers inclusive are affected by this issue:

· 10B0010001 to 14B00461703

Corrective action related to the samaritan® PAD 500P

To address the issue described in this Field Safety Notice, an updated version of the software (3.4.0) for the samaritan® PAD 500P is now available. The updated software has been posted on the HeartSine Technologies website ready for download.

If you already have a HeartSine data cable and internet access, please follow the instructions in Annex I of this Recall for Product Correction and fill out the response card in Annex II.

If you do not have a HeartSine data cable or internet access, you should ask Aero Healthcare, using the Response Card in Annex II, to send you an upgrade kit. When you receive the upgrade kit, follow the instructions provided, in order to upgrade your device software.

Do not remove the device from service.

If you have any questions, please call Aero Healthcare at 1800 628 881.

If you have further distributed your samaritan® PAD 500P, please notify your customers at once of this communication. Please also provide Aero Healthcare with the customer's contact information so that we can follow-up with the current owner of the device.

This action has been undertaken after consultation with the Therapeutic Goods Administration (TGA)

We appreciate your understanding as we work to ensure that we are providing you with the most up to date and reliable devices you have come to trust.


Tim Ovenden
Managing Director
Aero Healthcare

Download PDF here for more information on this recall

Another life Saved

Friday, December 06, 2013
For the ninth time in 2013 an Australians life has been saved by the timely use of a Heartsine Samaritan 500P Defibrillator. On Saturday, November 30th a 52 year old Surf Lifesaver was attending a Surf Lifesaver Competition in Thirroul.

He began to feel ill during the competition and presented himself at the first aid station where he was given oxygen and connected to a Samaritan 500P Defibrillator in order to monitor his condition. After a short time he lapsed into cardiac arrest and was resuscitated by defibrillation with the AED.

He lapsed a second time while waiting for an ambulance to arrive and was once again shocked back to life. Reports from the hospital say that he lapsed several more time while in transit but defibrillation was successful each time. He has subsequently been diagnosed with a blocked artery and a Stent has been inserted.n The unidentified patient is presently listed in stable condition and will be undergoing Bypass Surgery as soon as he has regained his strength. 

As stated above this is the ninth episode where a Heartsine Samaritan 500P Defibrillator has been credited with saving a life in Australia this year. Sudden Cardiac Arrest (SCA) is the number one cause of death in Australia; with many of the deaths being attributable to a lack of proper CPR training among bystanders and the absence of life saving AEDs. The first 10 minutes of a Cardiac Event are the most critical, with patients' chances of survival dropping by approximately 10 percent for each minute between the onset of arrest and the beginning of treatment. Unfortunately, the normal response time from EMT's is outside this critical window of opportunity.

Defibrillation with an AED is the persons only hope of survival in these situations. As this case clearly illustrates having an AED is more than worth the small cost associated with them.

The need for defibrillators in the community and workplace.

Friday, November 15, 2013

Cardiac disease is the leading cause of death in Australia. Almost twice as many people die from heart disease than the next leading cause of death. A recent study in New South Wales indicates you are more likely to die after a cardiac episode now than you were in 2005, this increase is mainly due to bystanders fear of injuring a person further, unfamiliarity with proper CPR procedures and a fear of being held legally liable if the person does not recover or is injured further. The statistics are sobering, within ten minutes of a serious cardiac episode a person must be receiving CPR or defibrillation in order to have any hope of recovery; however the average response time for medical personnel to arrive at the scene of a cardiac arrest is between seven and ten minutes. In rural areas the wait can be far longer.

In the event of a sudden cardiac arrest, a person is completely at the mercy of any bystanders nearby for assistance, and the vigilance and efforts of witnesses increases survival rates substantially. An individual that is treated with a defibrillator within minutes of experiencing a cardiac arrest is 75% more likely to survive than a person that is not. In areas with little CPR training and few or no defibrillators, the survival rate of a cardiac arrest outside of a hospital lingers at 10%. Over twenty thousand people die a year each year due to cardiac disease and those that do survive can experience life changing symptoms as a result of the lack of oxygen during those first crucial minutes of an episode, including brain damage. Fewer than 2% of the public are treated with a defibrillator when experiencing a cardiac arrest. A substantial amount of medical literature indicates that this device is often the difference between life and death.

Anecdotally, there are thousands of stories of families that would not be complete without the use of a defibrillator. The father who had a heart attack while bowling with friends and was saved through the quick action of his team-mates, the high-school student that collapses suddenly due to an undiagnosed heart deformity while on the basketball court, the young mother walking down a public street and saved by quick-thinking bystanders all owe their survival to the opportunity to utilise a small device that can change health outcomes in a big way. Without defibrillators available to the public, each of these stories would have a very different ending.

AED, or automated external defibrillation, is overwhelming and scary to many people in the beginning. Thoughts of violent shocks delivered to patients on popular medical television shows come to mind and individuals may fear for their own safety and those they are attempting to help, however use of an AED device is very simple. AED devices include directions and many models have automated instructions that walk an operator through the process one step at a time. Emergency operators are also trained to provide directions to those attempting to utilise an AED device and some CPR and first aid classes have already incorporated AED instruction into their curriculum; however the devices are designed specifically to be simple enough for use by a layperson with no medical experience.

An AED defibrillator delivers an electrical shock through the skin to the heart. The heartbeat is controlled through electrical pulses generated within the muscle, unfortunately there are times where this pulse becomes disorganised or fails altogether causing a cardiac episode. When the heart fails to beat correctly the brain and muscles become starved for oxygen and brain cells will begin to die within four to five minutes without oxygenated blood, the use of an AED restarts the electrical pulses within the heart or attempts to correct the disorganised rhythm, allowing the heart to beat correctly again.

Many communities have banded together to raise funds to place AED devices in public places. Sadly, this often comes at the expense of losing a member of the community to a cardiac arrest that could have been saved through the use of a defibrillator. Some communities have recruited business owners to donate portions of their sales during Heart Month (July) or in conjunction with healthy living programs in their areas. Some communities have fought to place the devices in schools in order to save young athletes that may be completely unaware of a heart problem. Bake sales, company matching programs, and even community rummage sales have been used to fund-raise for the addition of AEDs to communities. Individuals recognise thanks to outreach programs and educational efforts that the ten minutes it takes for an ambulance to travel to them, may be far too long to save their life. Defibrillators place in public places in the community is an essential way to prevent tragedy from occurring.

Heartsine defibrillators for the Police

Tuesday, September 10, 2013

 It’s becoming widely recognised that the best way to save lives is to have the right equipment at the right time in the right place.  The New South Wales police department is the latest organisation to recognise this fact, and to meet this need have announced that each of their eighty commands will now stock defibrillators as part of their first aid arsenal.

NSW Police Commissioner, Andrew Scipione, announced the addition to his force’s inventory by saying, ”the defibrillators will add a vital asset to each of the state’s eighty LACs, and will equip officers with greater safety equipment  in the case of an emergency.”

In announcing the decision, Scipione indicated that the department had given the nod to Australia’s industry leader, Aero Healthcare’s, line of defibrillators HeartSine.  HeartSine has been applying innovative solutions to life threatening scenarios since 1998.  In the decade that followed they have pioneered development on advanced mobile defibrillation technology, which takes the ability to save lives out of the hospital and into the field where it can do the most good.

The department becomes just the latest organisation to stock HeartSine models on the shelves of their first aid cabinets.  Indeed, Aero Healthcare’s line of quality, mobile medical devices is seeing use throughout North America and Europe.  Corporate giants like Germany’s BMW and American McDonald Corporation have all adopted the advanced technology, as have the United States Congress and the United States Secret Service.

Utilising the very best in proprietary technology, HeartSine offers superior design and superior protection in the daily fight to save lives.  To make sure that your organisation is fully equipped to handle the next medical emergency that suddenly unfolds in your waiting room, you need to talk to the experts at Aero Healthcare to find out which HeartSine product will make the most difference in that next life threatening situation.


Singapore Defence Force purchases 2,000 Samaritan 500P's

Thursday, June 20, 2013
The wise decision was made based on the unique real-time CPR feedback technology that is superior to an other AED on the market, the highest IP rate (water and dust protection) of any AED and other value-adds packaged into the deal.

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